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    Wentworth Point Medical Centre

    Times are based on the clinic's local time
    Closed • Opens 8:00 AM Fri chevron-down

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    Frequently asked questions

    Everything you need to know about Wentworth Point Medical Centre

    Can I just call for a script or referral?
    No, all requests to a GP require an appointment. This is the standard practice of all the GPs at this clinic.
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    My GP is always running late, why do I have to book an appointment?
    While we appreciate how frustrating it is to wait for your booked appointment time, unfortunately, we have little to no control over how long some patients will take when consulting the GP for various reasons. This is why we encourage patients to book longer appointments if you have multiple issues to discuss or mental health concerns. We are also happy to provide over-the-phone updates on how the GP is running on the day of your appointment to ensure shorter waiting times. Simply call the friendly reception team for an update.
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    If my appointment is quick/following up results do I still need to pay the gap fee?
    Yes, we are a mixed billing clinic, which means if you do not meet the bulk billing criteria, you can expect a gap fee for every consultation, regardless of the nature of the consult. This is because each appointment is allocated a spot in the doctor's appointment book. "Quick or follow-up" appointments are allocated the same amount of time as other appointments.
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    If there are no available appointments online, can I still call and get an appointment?
    The GPs at this clinic do allocate a small number of walk-in appointments per day; however, they will only allow staff to book these in for serious or urgent matters. For non-urgent matters, you can call reception and be placed on a cancellation list. If you need help with something urgent, you can call to be triaged by our nursing team, and they can help assess if emergency care is needed.
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    Can I fit my family member into my appointment?
    No, each patient needs to be allocated their own appointment slot. Even if you believe it will be a quick consultation, the doctor has mandatory checks that they will need to complete for each patient they see, as well as patient notes. This, in turn, makes GPs run late for other patients and can compromise care.
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